Back to home

Privacy Policy

Last updated:

1. Data controller

  • Controller: Housegur Group, S.L.
  • Tax ID (CIF): B-XXXXXXXX
  • Address: Plaza de los Luceros, 12, 03002 Alicante, Spain
  • Email: info@housegurgroup.com

2. Data we collect

Through our Website, we may collect the following personal data that you voluntarily provide:

  • Contact form: full name, email address, phone number (optional), subject, and message.

We do not collect special categories of data (health, ethnic origin, political opinions, etc.).

3. Purposes of processing

We process your personal data for the following purposes:

  • Responding to inquiries and information requests submitted through the contact form.
  • Managing the business or pre-contractual relationship with the user.
  • Sending commercial communications about our services, only if the user has given express consent.

4. Legal basis for processing

The legal bases justifying the processing of your data are:

  • Consent of the data subject (Art. 6.1.a GDPR): by completing and submitting the contact form.
  • Legitimate interest (Art. 6.1.f GDPR): to maintain the business relationship and respond to requests.
  • Performance of a contract (Art. 6.1.b GDPR): when data is necessary for the provision of a requested service.

5. Data retention period

Personal data will be retained as long as there is a business relationship or until the user requests its deletion, and in any case for the legally required periods. Once those periods have elapsed, data will be securely deleted or anonymized.

6. Data recipients

Your personal data will not be shared with third parties except where required by law. Service providers acting as data processors (for example, hosting or email services) may have access to your data. Housegur has entered into the appropriate data processing agreements with such providers.

No international data transfers are made outside the European Economic Area.

7. User rights

As a data subject, you may exercise the following rights regarding your personal data:

  • Access: know what personal data we are processing.
  • Rectification: request the correction of inaccurate or incomplete data.
  • Erasure: request the deletion of your data when it is no longer necessary.
  • Objection: object to the processing of your data under certain circumstances.
  • Restriction: request the restriction of the processing of your data.
  • Portability: receive your data in a structured, commonly used format.

To exercise any of these rights, you may contact us at info@housegurgroup.com, indicating your name, surname, and a copy of your identity document.

You also have the right to lodge a complaint with the Spanish Data Protection Agency (www.aepd.es) if you believe your rights have not been adequately addressed.

8. Security measures

Housegur has implemented the necessary technical and organizational measures to ensure the security of personal data and prevent its alteration, loss, unauthorized processing, or access, taking into account the state of technology, the nature of the data stored, and the risks to which they are exposed.

9. Modifications

Housegur reserves the right to modify this Privacy Policy to adapt it to legislative or jurisprudential developments, as well as industry practices. Any such changes will be announced on this page with reasonable advance notice before taking effect.